User Experience Researcher / UX Researcher / User Researcher / Experience Researcher

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. In any other consumer industry, the companies delivering such a poor customer experience would not survive. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200 specialties and 12k insurance plans. In doing so, we can make healthcare work like every other consumer sector, where …