{
  "assessmentTests": {
    "word_skills": {
      "name": "Word Skills Test",
      "desc": "25 scenario questions on formatting, styles, fields and mail merge, reviewing, and templates — find out whether your Word matches what a job posting means by Advanced Word.",
      "recommendation": "Your Word skills profile",
      "results": {
        "beginner": {
          "name": "Beginner",
          "desc": "You can open a document, type, and get words on the page, but the questions you missed cluster around the things Word does FOR you once you stop fighting it by hand — paragraph styles instead of manual formatting, section breaks that survive edits, fields that update themselves. That matters at work because the manual workaround for each of them is where documents fall apart: a heading reformatted one by one that drifts inconsistent by page 40, a page number retyped that goes stale the moment content shifts. None of this is difficult, and it is the single fastest skill to move: an hour on styles and section breaks changes more of how your documents hold together than a week on anything else.",
          "recommendation": "Start with three things, in this order: apply built-in Heading styles instead of manually bolding text, use section breaks — not extra blank paragraphs — to change layout mid-document, and turn on Track Changes before you send anything out for review. Microsoft's free Word training lives at support.microsoft.com, and it walks through each of these with a worked example."
        },
        "intermediate": {
          "name": "Intermediate",
          "desc": "You handle the everyday work — styled headings, a clean page layout, basic reviewing — and you would not be slowed down by a normal admin or coordinator role. The gap between here and Advanced is mostly structure and automation: building a multilevel numbered list that stays consistent for sixty pages, running a mail merge instead of retyping two hundred letters, telling Compare from Combine when two colleagues have both edited a contract. Those are the skills a job posting is actually asking for when it lists Advanced Word, and there are only a handful of them.",
          "recommendation": "Focus on structure and automation: multilevel lists tied to your heading styles, then mail merge end to end — connect a data source, insert merge fields, finish and merge. Then Restrict Editing, which is most of what protecting a shared template turns out to be."
        },
        "advanced": {
          "name": "Advanced",
          "desc": "This is the level most job postings mean by Advanced Word. You reach for a style instead of formatting by hand, you know why a template stopped updating rather than only that it did, and you can turn a rough draft into something client-ready without retyping structure that should have carried over. What separates this band from the top is the defensive side of the work: building documents other people cannot quietly break, and knowing which of two correct-looking approaches survives a 200-person mail merge or three rounds of tracked-changes review.",
          "recommendation": "Push into the parts that protect the work: content controls with Restrict Editing for fill-in templates, Combine — not just Compare — when merging multiple reviewers' copies, and building blocks for boilerplate you reuse across contracts. If you build the same document type repeatedly, a proper .dotx template is the next real step up and it costs nothing extra to set up."
        },
        "expert": {
          "name": "Expert",
          "desc": "You scored at the top of every area — formatting, styles, fields and mail merge, reviewing, and templates. Practically, that means you can be handed an unfamiliar 80-page document and restructure it without breaking anything, and you can inherit a template somebody else built and find what's wrong with it, which is the harder of the two. At this level Word is rarely the limiting factor in your work; the limit is usually the underlying process — how documents get reviewed and approved — which is why the next step tends to be upstream of the document itself.",
          "recommendation": "The returns are now in standardisation and scale: build the company .dotx once with locked content controls, wire mail merge to a live data source instead of a static export, and document the reviewing workflow — Track Changes, then Combine, then Restrict Editing — so it survives you not being in the room. If you're being screened for a role, say what you've built rather than naming features: a standardised contract template is worth more in an interview than a list."
        }
      },
      "questions": [
        {
          "question": "You need every heading in a 40-page report to use exactly the same font, size, and spacing, and want to change all of them at once later if the client asks for different formatting. What's the best way to apply it?",
          "options": [
            {
              "icon": "",
              "label": "Select each heading manually and format it with the Font and Paragraph dialogs"
            },
            {
              "icon": "",
              "label": "Apply a Heading style to each heading, then modify the style definition once"
            },
            {
              "icon": "",
              "label": "Use Format Painter on each heading, one at a time, as you write the report"
            },
            {
              "icon": "",
              "label": "Format the first heading, then copy and paste it over every other heading"
            }
          ]
        },
        {
          "question": "A document mixes single- and double-spaced sections, and you need one part of it to have different margins from the rest without touching the whole file. What should you insert at the boundary?",
          "options": [
            {
              "icon": "",
              "label": "A section break"
            },
            {
              "icon": "",
              "label": "A page break"
            },
            {
              "icon": "",
              "label": "A column break"
            },
            {
              "icon": "",
              "label": "A manual line break"
            }
          ]
        },
        {
          "question": "You want to make sure \"Mr. Smith\" never gets split across two lines when the paragraph wraps. What should you insert between the words instead of a regular space?",
          "options": [
            {
              "icon": "",
              "label": "A tab character"
            },
            {
              "icon": "",
              "label": "An en dash"
            },
            {
              "icon": "",
              "label": "A non-breaking space"
            },
            {
              "icon": "",
              "label": "A manual line break"
            }
          ]
        },
        {
          "question": "A table's header row keeps ending up alone at the bottom of a page whenever the table splits across pages. Which setting fixes this without retyping the header on page 2?",
          "options": [
            {
              "icon": "",
              "label": "Table Properties → Row → Repeat as header row at the top of each page"
            },
            {
              "icon": "",
              "label": "Insert a page break directly above the table"
            },
            {
              "icon": "",
              "label": "Reduce the font size of the header row so it fits on one page"
            },
            {
              "icon": "",
              "label": "Convert the table to plain text"
            }
          ]
        },
        {
          "question": "You're formatting a legal document and need a heading to always stay on the same page as the paragraph right below it — never left alone at the bottom of a page. Which paragraph setting controls this?",
          "options": [
            {
              "icon": "",
              "label": "Widow/Orphan control"
            },
            {
              "icon": "",
              "label": "Keep with next"
            },
            {
              "icon": "",
              "label": "Page break before"
            },
            {
              "icon": "",
              "label": "Line spacing set to Exactly"
            }
          ]
        },
        {
          "question": "You've manually formatted a heading with a specific font, size, and color, and want every other heading in the document to match and update instantly if you change your mind later. What should you do instead?",
          "options": [
            {
              "icon": "",
              "label": "Apply a paragraph style, such as Heading 1, instead of formatting it directly"
            },
            {
              "icon": "",
              "label": "Use Format Painter on every heading, each time you add one"
            },
            {
              "icon": "",
              "label": "Save the file as a template so future headings look consistent"
            },
            {
              "icon": "",
              "label": "Copy each heading's text and reformat the copy"
            }
          ]
        },
        {
          "question": "You modify the Heading 2 style so every instance uses a new blue color, but after saving, some Heading 2 paragraphs still show the old black color. What's the most likely cause?",
          "options": [
            {
              "icon": "",
              "label": "The document needs to be closed and reopened for the style change to apply"
            },
            {
              "icon": "",
              "label": "Heading 2 can only be updated for new paragraphs typed after the change"
            },
            {
              "icon": "",
              "label": "The document file has become corrupted"
            },
            {
              "icon": "",
              "label": "Those paragraphs have direct, manual character formatting layered on top of the style"
            }
          ]
        },
        {
          "question": "Which feature automatically builds a clickable table of contents from your document's headings, as long as those headings use the built-in Heading styles?",
          "options": [
            {
              "icon": "",
              "label": "AutoCorrect"
            },
            {
              "icon": "",
              "label": "Mail Merge"
            },
            {
              "icon": "",
              "label": "Table of Contents, on the References tab"
            },
            {
              "icon": "",
              "label": "Building Blocks"
            }
          ]
        },
        {
          "question": "You want a numbered list where \"1. → 1.1 → 1.1.1\" nests automatically as you press Tab to indent, and stays consistent across a 60-page technical document. What should you apply?",
          "options": [
            {
              "icon": "",
              "label": "A bulleted list with the numbers typed in by hand"
            },
            {
              "icon": "",
              "label": "A separate numbered list restarted at the top of each page"
            },
            {
              "icon": "",
              "label": "A multilevel list linked to your heading styles"
            },
            {
              "icon": "",
              "label": "A table with numbers typed into the first column"
            }
          ]
        },
        {
          "question": "A style called \"Body Text\" in your document is defined as based on the Normal style, and never overrides the font itself. You change Normal's font from Calibri to Georgia. What happens to paragraphs using Body Text?",
          "options": [
            {
              "icon": "",
              "label": "Nothing changes — every style in Word is fully independent of every other style"
            },
            {
              "icon": "",
              "label": "Word blocks the change because Normal cannot be edited once other styles depend on it"
            },
            {
              "icon": "",
              "label": "Body Text reverts to whatever font came with the original Word template"
            },
            {
              "icon": "",
              "label": "Body Text inherits the new Georgia font too, because it's based on Normal"
            }
          ]
        },
        {
          "question": "You want a footer to always show the current page number and update automatically as pages are added or removed. What should you insert?",
          "options": [
            {
              "icon": "",
              "label": "Type the page number into the footer by hand"
            },
            {
              "icon": "",
              "label": "Insert a text box with a typed number"
            },
            {
              "icon": "",
              "label": "Use Find & Replace once the document is finished"
            },
            {
              "icon": "",
              "label": "Insert a Page Number field"
            }
          ]
        },
        {
          "question": "You're preparing 200 personalized letters, one per customer, pulling each name and address from an Excel spreadsheet. Which Word feature is built for this?",
          "options": [
            {
              "icon": "",
              "label": "Quick Parts"
            },
            {
              "icon": "",
              "label": "Track Changes"
            },
            {
              "icon": "",
              "label": "Mail Merge"
            },
            {
              "icon": "",
              "label": "AutoText"
            }
          ]
        },
        {
          "question": "In a mail merge, you want the greeting to read \"Dear Mr. Smith,\" for male recipients and \"Dear Ms. Smith,\" for female recipients, based on a Gender column in your data source. What should you use?",
          "options": [
            {
              "icon": "",
              "label": "A separate merge document run once for each gender"
            },
            {
              "icon": "",
              "label": "Manually editing each letter's greeting after the merge finishes"
            },
            {
              "icon": "",
              "label": "A cross-reference field pointing at the data source"
            },
            {
              "icon": "",
              "label": "An IF...Then...Else rule field inside the merge"
            }
          ]
        },
        {
          "question": "After finishing a mail merge to 200 letters, you realize three addresses in the source spreadsheet were outdated and have since been corrected in Excel. What's the correct next step?",
          "options": [
            {
              "icon": "",
              "label": "Manually retype the three corrected addresses inside the merged Word document"
            },
            {
              "icon": "",
              "label": "Do nothing — merge fields refresh automatically the next time the file opens"
            },
            {
              "icon": "",
              "label": "Delete and recreate the entire 200-letter document from a blank page"
            },
            {
              "icon": "",
              "label": "Update those three rows in the Excel source, then re-run the merge"
            }
          ]
        },
        {
          "question": "A {NUMPAGES} field in your footer shows \"12 pages,\" but you've since added three more pages of content and the footer still reads \"12.\" What fixes it?",
          "options": [
            {
              "icon": "",
              "label": "Retype the footer text by hand"
            },
            {
              "icon": "",
              "label": "Select the field, or the whole document, and press F9 to update the field"
            },
            {
              "icon": "",
              "label": "Close and reinstall Word"
            },
            {
              "icon": "",
              "label": "Nothing — once inserted, a field can never be updated again"
            }
          ]
        },
        {
          "question": "You're sending a contract draft to a colleague and want them to see exactly what you changed — insertions, deletions, formatting — without describing every edit yourself. What should you turn on before editing?",
          "options": [
            {
              "icon": "",
              "label": "Spelling & Grammar check"
            },
            {
              "icon": "",
              "label": "Read Mode"
            },
            {
              "icon": "",
              "label": "AutoSave"
            },
            {
              "icon": "",
              "label": "Track Changes"
            }
          ]
        },
        {
          "question": "A reviewer left a comment asking a question about a paragraph, and you've since addressed it by editing the text. What should you do with the comment itself?",
          "options": [
            {
              "icon": "",
              "label": "Mark it Resolved, or delete it, so it no longer shows as an open item"
            },
            {
              "icon": "",
              "label": "Leave it exactly as it is, permanently, as a record of the discussion"
            },
            {
              "icon": "",
              "label": "Reply to your own comment agreeing with what it says"
            },
            {
              "icon": "",
              "label": "Delete the paragraph the comment is attached to"
            }
          ]
        },
        {
          "question": "Two colleagues each independently edited separate offline copies of the same original contract. You now need one document showing both sets of changes together, distinguishing which editor made which change. What should you use?",
          "options": [
            {
              "icon": "",
              "label": "Track Changes on a fresh copy, redoing both sets of edits by hand"
            },
            {
              "icon": "",
              "label": "Combine, to merge both reviewers' copies into one document"
            },
            {
              "icon": "",
              "label": "Compare, to see differences against the original"
            },
            {
              "icon": "",
              "label": "Copy and paste each document into a third blank file"
            }
          ]
        },
        {
          "question": "You want to stop anyone from editing a document's body text directly, while still letting them leave comments and fill in form fields. What should you use?",
          "options": [
            {
              "icon": "",
              "label": "Restrict Editing, with an editing restriction and optional password"
            },
            {
              "icon": "",
              "label": "Mark as Final"
            },
            {
              "icon": "",
              "label": "Read Mode"
            },
            {
              "icon": "",
              "label": "Save the document as a PDF"
            }
          ]
        },
        {
          "question": "While reviewing tracked changes, you want to preview the document as if every change were already accepted, without actually accepting anything yet. Which markup view should you switch to?",
          "options": [
            {
              "icon": "",
              "label": "All Markup"
            },
            {
              "icon": "",
              "label": "No Markup"
            },
            {
              "icon": "",
              "label": "Original"
            },
            {
              "icon": "",
              "label": "Simple Markup"
            }
          ]
        },
        {
          "question": "You want to create a reusable letterhead file that colleagues can open to start a new letter every time, without ever accidentally overwriting the original when they hit Save. What file type should you save it as?",
          "options": [
            {
              "icon": "",
              "label": "A Word Template, .dotx"
            },
            {
              "icon": "",
              "label": "A regular .docx document"
            },
            {
              "icon": "",
              "label": "A PDF"
            },
            {
              "icon": "",
              "label": "A Rich Text Format, .rtf, file"
            }
          ]
        },
        {
          "question": "Every new blank document you create inherits the same default font, margins, and styles unless you change them yourself. Which file controls these defaults?",
          "options": [
            {
              "icon": "",
              "label": "Theme.thmx"
            },
            {
              "icon": "",
              "label": "Reference.docx"
            },
            {
              "icon": "",
              "label": "Normal.dotm"
            },
            {
              "icon": "",
              "label": "Styles.xml"
            }
          ]
        },
        {
          "question": "You frequently insert the same boilerplate confidentiality notice into different contracts, and want to save it once and reinsert it in two clicks instead of copy-pasting from an old file each time. What feature is built for this?",
          "options": [
            {
              "icon": "",
              "label": "Building Blocks, inserted through Quick Parts"
            },
            {
              "icon": "",
              "label": "AutoCorrect"
            },
            {
              "icon": "",
              "label": "Mail Merge"
            },
            {
              "icon": "",
              "label": "A custom macro — there's no built-in feature for this"
            }
          ]
        },
        {
          "question": "Your company template has protected content controls for a job title and a department field, with the rest of the document locked so users can't accidentally edit the boilerplate legal text. Which feature enables this kind of fill-in-the-blanks template?",
          "options": [
            {
              "icon": "",
              "label": "Track Changes"
            },
            {
              "icon": "",
              "label": "Content controls combined with Restrict Editing for filling in forms"
            },
            {
              "icon": "",
              "label": "Comments"
            },
            {
              "icon": "",
              "label": "Mail Merge"
            }
          ]
        },
        {
          "question": "You updated your company's official .dotx template with a new logo and footer, but documents already created from the old version of the template don't pick up the change automatically. What's the correct explanation?",
          "options": [
            {
              "icon": "",
              "label": "Word automatically pushes every template change out to all documents that used it"
            },
            {
              "icon": "",
              "label": "The older documents have become corrupted and must be recreated from scratch"
            },
            {
              "icon": "",
              "label": "A document only inherits a template's content at the moment it's created — existing documents don't retroactively sync with later template edits"
            },
            {
              "icon": "",
              "label": "A .dotx template cannot be edited once any document has been created from it"
            }
          ]
        }
      ],
      "optionOrderVersion": "93303ab58f47c77c"
    }
  }
}