βΆWhen should I send a Loom instead of writing a doc?
Use Loom when: explaining process flows, showing bugs/errors, walking through UI, onboarding new people, demonstrating code changes, giving feedback on designs, sharing status updates. Use written docs for: policies, reference materials, decisions that need to be searchable, specs that need precision. Rule of thumb: if it involves 'seeing' something or multiple steps, Loom wins. If it's reference material or needs to be skimmed later, write it down.
βΆWhat's the ideal length for a Loom?
2-5 minutes is the sweet spot. Longer than 5min and engagement drops 30%+. Use chapters to break up longer videos (8-10min max). If you need 15+ minutes, consider recording 2-3 videos instead. Many viewers watch at 1.5x speed β your natural pace feels slow to them, so stay concise.
βΆShould I replace all 1:1s and meetings with Loom?
No. Use Loom for: status updates, walkthroughs, demos, feedback on work, onboarding. Use meetings for: decisions that need debate, real-time brainstorms, relationship building, urgent issues. Async video replaces 60-70% of recurring meetings, not all of them. The goal is removing low-value meetings, not removing human connection.
βΆHow do I share and control permissions?
Loom links can be set to public, unlisted, or password-protected. Workspace plans let you add sharing rules (e.g. 'only company domain can watch'). Use workspace folders to organize by team/project. Advanced: use workspace branding and comment moderation for enterprise deployments. Default is unlisted (not indexed, link-only) β safe enough for most internal comms.
βΆHow do I add subtitles and make videos multilingual?
Loom auto-generates captions (English accurate ~95%, other languages ~75-85%). Edit captions in the Loom editor or export for manual translation. For multilingual teams: record once, add captions, mention in the description if translated versions exist. AI summarization (Loom+ feature) also works across languages for quick notes.
βΆHow do I handle the 'lazy video' perception?
Loom has a perception problem: some see it as low-effort. Combat this by: (1) keeping videos polished and concise, (2) recording once (not 5 takes), (3) using chapters and CTAs for structure, (4) embedding them in docs rather than dumping raw links. A well-made Loom is MORE respectful of time than a meeting β it respects async timezones and lets people watch at their pace.
βΆWhat's the difference between Loom and Vidyard?
Loom = consumer-friendly, smooth UX, free tier, great for quick shares. Vidyard = enterprise-focused, stronger analytics, better for sales/customer demos, integration with CRM. Both solve the same problem. Choose Loom if your team values speed and simplicity; choose Vidyard if you need sales analytics and customization.