TestGorilla locks SMBs into annual contracts with per-seat billing and a billing-complaint cluster on G2 and Trustpilot. JobCannon is month-to-month flat with no seat tax.
| Dimension | TestGorilla | JobCannon |
|---|---|---|
| Pricing model | Annual contracts; per-seat (headcount) billing | Month-to-month flat: $0.95 setup, then $19.95/mo |
| Test library | ~350 skills tests, no career layer, no personality depth | 57+ tests + 2,536 careers + 1,533 skills, unified library |
| Contract terms | Annual lock-in (auto-renew pattern) | Month-to-month, no annual commitment |
| Refund / cancellation | "No refund" pattern cited in category complaints | 14-day statutory refund (UK CCRs / EU CRD) + one-click cancel in account billing |
| Target buyer | SMB → mid-market (procurement-aware) | Micro-SMB → SMB → lower mid-market (PLG self-serve) |
| Biggest customer complaint | Annual lock-in + auto-renew + headcount seat tax (Trustpilot 3.9★, G2 billing-complaint cluster) | Trustpilot tracking with honest-tripwire policy; pre-charge email + one-click cancel |
| Validity scales (paste/tab/IRV/BIDR) | Mostly not published in category (TestGorilla / Bryq / Vervoe) | Live in production since 2026-05-06 (paste/tab/IRV/long-string/BIDR) |
TestGorilla is the SMB land-grab leader in skills-assessment — strong self-serve motion, big library, real customer book. The friction shows up in the contract: customers report annual lock-in, auto-renew, and per-seat billing that scales unfavourably for small teams. The complaint cluster on G2 and Trustpilot (3.9★ at last citation) lives almost entirely on billing surprises rather than test quality.
JobCannon takes the opposite stance. Pricing is a $0.95 7-day setup window followed by $19.95/month flat. There is no seat tax, no annual commitment, and the cancel button lives one click deep inside the user's account. The 14-day refund matches the UK CCRs and EU CRD statutory floor — it is not a marketing promise built on top of the law, it surfaces a right customers already have.
On scope, the products are structurally different. TestGorilla ships ~350 skills tests aimed at the recruiter workflow. JobCannon ships 57+ tests stitched into a unified library of 2,536 careers and 1,533 skills, with the candidate's B2C account becoming the B2B identity layer automatically. If you are comparing for hire-eligible assessment use, the candidate flywheel is the line that matters more than the seat count.
For most micro-SMBs, yes — JobCannon is a flat $19.95/month after the $0.95 setup, with no per-seat billing or annual commitment. TestGorilla's headcount-tax model and annual lock-in are the recurring billing complaint cluster in their G2/Trustpilot reviews.
Yes, in one click inside your account billing page. JobCannon is month-to-month and honours a 14-day statutory refund under UK Consumer Contracts Regulations 2013 and the EU Consumer Rights Directive.
JobCannon ships 57+ tests with 22 of them designated hire-eligible (the clinical ones are excluded for EEOC/ADA hygiene). The library is layered against 2,536 careers and 1,533 skills, so candidate results map to actual career and skill outcomes, not just an isolated score.
JobCannon ships paste/tab/IRV/long-string/BIDR validity scales live in production. Published bias audit + EU AI Act Tech File land by the 2 August 2026 high-risk hiring deadline. Most US-origin competitors are behind on this; verify by asking your vendor for a current Tech File.
No. The full $19.95/mo recurring price appears on the checkout page as primary copy, not footnote. A pre-charge email goes out 24 hours before the first month bills, and cancellation is one click from the user's account.
7-day trial. $19.95/month after. Cancel one-click in your account — 14-day statutory refund (UK CCRs / EU CRD).
Start for $0.95