Question 1

How does coaching differ from mentoring?

Accepted Answer

Mentoring = sharing your experience, telling someone the answer. Coaching = asking powerful questions so they discover their own solutions. Mentors advise; coaches facilitate discovery. Both valuable, but coaching builds independent problem-solvers. Engineering managers need both: mentor on technical decisions, coach on career moves.

Question 2

What's the GROW model?

Accepted Answer

Goal (what do they want?), Reality (where are they now?), Options (what could they do?), Will (what will they commit to?). Simple 4-step structure that prevents advice-giving and keeps the coachee driving the conversation. Takes 20-30 min per session.

Question 3

Can you coach without formal certification?

Accepted Answer

Yes, practice the GROW model in 1:1s, ask open questions, listen more than you speak. Certifications (ICF ACC/PCC) add credibility for professional coaches. Managers get coaching lift just from mindset shift: 'How can I help them find the answer?' instead of 'I should tell them.'

Question 4

When is coaching the wrong tool?

Accepted Answer

When direct feedback is needed (underperformance), when they lack data (tell them the market changed), or when they're burned out (coaching adds pressure). Separate coaching conversations from evaluative ones (performance reviews). Don't coach your way around a hard conversation.

Question 5

How do I start if I'm a directive manager?

Accepted Answer

Pick one 1:1 per week. Practice 'What's on your mind?' instead of jumping to advice. For every suggestion you think of, ask 'What else?' or 'What would you do?' three times. Silence is your friend, let them think. Track: advice you DON'T give = growth they own.

Question 6

Is there a coaching certification worth getting?

Accepted Answer

ICF ACC (100 hrs training + 10 coaching clients) or Co-Active Coach (CTI 61-hr program). For managers, CTI is practical; for professional coaches, ICF PCC. Budget $3-5k, 6-12 months. ROI: credibility, retention (coached direct reports stay longer).

Question 7

What's the difference between coaching and performance management?

Accepted Answer

Coaching = developmental (help them grow). Performance management = evaluative (rating them). Don't mix: coach on skills they want to build; evaluate on results they're accountable for. Best leaders do both: develop promising people, manage underperformers out.

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