Digital literacy programs teach foundational technology skills to non-technical audiences. They cover internet navigation, email, cloud storage, basic cybersecurity, online safety, and productivity tools (Google Docs, Microsoft Office). Programs are delivered by trainers, educators, librarians, and social workers in community centers, libraries, nonprofits, corporate offices, and online. A typical program runs 4-8 weeks with 1-2 sessions per week. Participants progress from "never opened a browser" to "can navigate websites, send emails, use shared documents safely."