SurveySparrow is a survey platform for creating, distributing, and analyzing surveys. It's used for customer satisfaction (CSAT), Net Promoter Score (NPS), customer effort score (CES), and market research. Unlike basic form builders, SurveySparrow includes conditional logic, analytics, integrations, and reporting. The workflow is simple: design a survey (drag-and-drop), distribute via email/link/embedded widget, collect responses, and analyze with built-in dashboards and statistical tools.