Correspondence Clerks
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services.
About the profession
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
How to Get Started
Take a personality test to see if Correspondence Clerks fits your profile
Career Match Test →Explore the Career Path section to see progression from junior to senior
Jump to Career Path →Start learning — check the Learning Path for free courses
Jump to Learning Path →Video
Occupation on screen: File Clerks (O*NET 43-4071.00). The Department of Labor publishes one film per occupation family, and this is the film it lists for Correspondence Clerks (43-4021.00), which is how Correspondence Clerks is classified. Closed captions in English and Spanish. CareerOneStop (U.S. Department of Labor, Employment and Training Administration)
Personality Fit
Based on the Correspondence Clerks role, here are the RIASEC personality types that tend to thrive in this career. While these alignments are common, individual success depends on motivation, skill development, and finding the right work environment.
Enterprising
Leading, persuading, business
Social
Helping, teaching, working with people
Conventional
Organizing, detail-oriented, structured
Not sure if these types match you? Take the full RIASEC assessment (4 min) to discover your personality profile and see how it aligns with hundreds of careers.
Career Path
Your career progression roadmap with salary growth at each level
Career Ladder
Trainee Correspondence Clerk → Technician Correspondence Clerk → Senior Technician Correspondence Clerk → Lead Technician Correspondence Clerk
Where are you on this career path?
Click a level below to set your current position
Salary Growth
4
Levels
$69K
Top Salary
8+
Years
Learning Path
Skills you need to develop and courses to get there
🚀
Set your current level first
Go to the Career Path tab and select your current level to see your personalized learning plan.
Go to Career PathCareer levels
Timeline: 0-2 | Entry Level Base: $31,200 - $40,563/year With equity/bonuses: $34,320 - $48,676 Top markets (SF/NYC): $35,880 - $48,676 Execute core tasks using Writing under…
Skills used in this career
Click any skill to see how to learn it and what salary boost it gives
Day in Life
Junior vs Senior, daily schedule breakdown
9am, Maintain files and control records to show correspondence activities. 10am, Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition…
Income Dynamics
Conservative and aggressive scenarios for 10–15 years
Year 1: Entry level $21,840 - $36,507 Year 2-3: Junior level $40,563 - $47,429 Year 4-6: Mid level $47,429 - $51,423 Year 7-10: Senior level $51,423 - $62,252 Year 10+:…
Is this for me?
15 questions, answer honestly
You find the craft of a Correspondence Clerk genuinely interesting, not just a paycheck You enjoy working with Writing and Reading Comprehension You communicate clearly with…
💰 Salary Range
BLS OEWS, May 2023Half of U.S. workers in this occupation earn more than this, half earn less.
Create a free account to see how well this career fits you.
Create Free Account🎯 Is Correspondence Clerks right for you?
Take these tests to find out if this career matches your personality:
Related Reading
Related Holland / RIASEC Types