Send the Conflict Styles (TKI-derived) from Greenhouse in 5 minutes
Conflict styles inside Greenhouse is the test team leads use when they need to predict how a candidate will behave during the first hard disagreement — the moment that determines whether the hire works inside the existing team or splinters it. JobCannon's 25-item TKI-derived assessment returns the candidate's primary and secondary conflict-handling style on the assertiveness × cooperativeness grid. Recruiters use it during the team-fit loop to make explicit what most teams handle by intuition — pairing high-competing candidates with high-collaborating teammates predictably accelerates output, while pairing two high-avoiders predictably stalls execution. Pair conflict styles with Big Five for the full team-composition picture; conflict styles alone is too narrow for a hiring decision.
Validity
The Thomas-Kilmann Conflict Mode Instrument (TKI) maps five conflict-handling styles (competing, collaborating, compromising, avoiding, accommodating) on the assertiveness × cooperativeness grid. Predictive validity for team-fit is moderate (ρ ≈ .20 for team-conflict frequency; Rahim & Magner, 1995) but use it inside Greenhouse for pod-composition input, not for gating decisions.
Send the Conflict Styles (TKI-derived) from Greenhouse
From Greenhouse admin to first scored candidate.
- 1
Add the JobCannon Greenhouse integration
From Greenhouse admin settings, add JobCannon as an Assessment Partner. Paste your Basic Auth credentials (sandbox first, production after the first test cycle). One-time setup, takes 3 minutes.
- 2
Create a Greenhouse scorecard mapped to Conflict Styles (TKI-derived) dimensions
In your job template, create a scorecard section per Conflict Styles (TKI-derived) dimension. Each dimension maps 1:1 to a numeric attribute on the Greenhouse scorecard — no provider-specific glue needed.
- 3
Trigger the Conflict Styles (TKI-derived) on the candidate's stage transition
Add "Send Conflict Styles (TKI-derived)" as an automatic action when candidates enter the assessment stage. The candidate receives a co-branded Greenhouse email and completes the 5-minute form on mobile or desktop.
- 4
View the score envelope in the candidate profile
The full Conflict Styles (TKI-derived) score envelope (dimensions, bands, narrative summary) lands in the Greenhouse candidate profile within 30 seconds of submission. Recruiters review without leaving Greenhouse.
Sample score envelope
The exact JSON shape your Greenhouse scorecard receives back. Every JobCannon assessment uses the same dimensions[].score envelope so ranking logic stays consistent across tests.
{
"test": "conflict-styles",
"version": "v1.4",
"candidate_id": "gh_app_1234567",
"completed_at": "2026-05-16T10:29:51Z",
"duration_seconds": 296,
"primary_style": "collaborating",
"secondary_style": "compromising",
"dimensions": [
{
"code": "competing",
"label": "Competing",
"score": 34
},
{
"code": "collaborating",
"label": "Collaborating",
"score": 84,
"primary": true
},
{
"code": "compromising",
"label": "Compromising",
"score": 71,
"primary": true
},
{
"code": "avoiding",
"label": "Avoiding",
"score": 22
},
{
"code": "accommodating",
"label": "Accommodating",
"score": 58
}
],
"narrative_summary": "Collaborating-compromising profile. Engages directly with conflict and looks for joint resolution; pairs well with high-competing teammates who need a foil."
}Other assessments for Greenhouse hiring
Run a different cut on the same candidate by sending one of these from the same Greenhouse pipeline.
Big Five (OCEAN)
personality test
Big Five conscientiousness has the strongest meta-analytic link to job performance of any single personality dimension — corrected ρ ≈ .31 across 117 studies (Barrick & Mount, 1991; Personnel Psychology). The NEO-PI-R is the gold-standard instrument and forms the basis of JobCannon's 50-item adaptation.
Send from Greenhouse →
DISC
behavioural style assessment
DISC measures observable behaviour patterns (dominance, influence, steadiness, conscientiousness) rather than performance predictors. Its meta-analytic correlation with job performance is modest (.10-.15, lower than Big Five). Use it for team-fit and communication-style mapping inside Greenhouse, not as a primary hiring filter.
Send from Greenhouse →
EQ (Emotional Intelligence)
emotional intelligence assessment
Emotional intelligence shows modest incremental predictive validity over cognitive ability and Big Five for jobs with high emotional-labour demands — corrected ρ ≈ .24 for customer-facing and people-management roles (Joseph & Newman, 2010; Journal of Applied Psychology, k=88). Less informative for back-office, technical, or independent-contributor roles.
Send from Greenhouse →
Frequently asked
Is Conflict Styles EEOC-defensible for Greenhouse hiring?+
Conflict styles is defensible as a team-fit input rather than a primary hiring filter. The framework does not produce documented adverse impact on protected classes, but its predictive-validity ceiling (~.20 vs team-conflict frequency) is too low to anchor a hire-decline decision. Keep it as one pod-composition input, never the sole disqualifier.
How long does Conflict Styles take inside Greenhouse?+
Median candidate completion is 5 minutes on JobCannon's 25-item forced-choice form. Tied with DISC for the fastest assessment in the B2B catalog — low candidate friction for late-stage team-fit loops.
Which Greenhouse roles benefit most from Conflict Styles?+
Roles where the candidate joins an existing team with established dynamics — engineering ICs joining a senior team, account managers joining a fixed sales pod, designers joining a cross-functional product squad. Less informative for fully-remote async roles or solo-IC pipelines where team-fit matters less.
What's the score envelope for Conflict Styles?+
Primary and secondary conflict-handling style labels (competing / collaborating / compromising / avoiding / accommodating), five 0-100 dimension scores, and a 1-paragraph narrative summary. Returned via Greenhouse Assessment Partner API in the standard envelope.
How do I use Conflict Styles in a Greenhouse team-fit loop?+
Send it after the technical loop, before the team-meet stage. Use the result to brief the team-meet panel ("candidate is high-competing — push back on cooperation framing to see how they react"). The test surfaces team-composition risk before the offer, when there is still time to redesign the pod or recalibrate the role.
How is Conflict Styles priced for Greenhouse customers?+
Free for sandbox + first 5 invitations per month. From $99/mo on the Business tier — same flat pricing across all 22 hire-eligible tests.
Send the Conflict Styles (TKI-derived) from Greenhouse this week
Email [email protected] with your Greenhouse tenant ID. Sandbox credentials provisioned within one business day.
Prefer to try the Conflict Styles (TKI-derived) first? Take it on JobCannon to see exactly what your candidates will see — or read the assessment API docs for the full envelope spec (Conflict Styles).