Send the EQ (Emotional Intelligence) from Workable in 10 minutes
EQ inside Workable is the test for mid-market recruiting teams building customer-success or account-management pipelines. JobCannon's EQ uses Goleman's four-domain framework (self-awareness, self-management, social awareness, relationship management) on a 0-100 scale per domain. Workable customers in customer-success report that high relationship-management scores consistently map to longer tenure and higher CSAT — so running EQ at the offer stage (before onboarding) lets you flag flight risk and pair high-EQ hires with mentorship-heavy onboarding. EQ is the wrong test for engineering or finance; for those, run Big Five conscientiousness and IQ first, EQ only at the team-fit loop if at all.
Validity
Emotional intelligence shows modest incremental predictive validity over cognitive ability and Big Five for jobs with high emotional-labour demands — corrected ρ ≈ .24 for customer-facing and people-management roles (Joseph & Newman, 2010; Journal of Applied Psychology, k=88). Less informative for back-office, technical, or independent-contributor roles.
Send the EQ (Emotional Intelligence) from Workable
From Workable admin to first scored candidate.
- 1
Add the JobCannon Workable integration
From Workable admin settings, add JobCannon as an Assessment Partner. Paste your Basic Auth credentials (sandbox first, production after the first test cycle). One-time setup, takes 3 minutes.
- 2
Create a Workable scorecard mapped to EQ (Emotional Intelligence) dimensions
In your job template, create a scorecard section per EQ (Emotional Intelligence) dimension. Each dimension maps 1:1 to a numeric attribute on the Workable scorecard — no provider-specific glue needed.
- 3
Trigger the EQ (Emotional Intelligence) on the candidate's stage transition
Add "Send EQ (Emotional Intelligence)" as an automatic action when candidates enter the assessment stage. The candidate receives a co-branded Workable email and completes the 10-minute form on mobile or desktop.
- 4
View the score envelope in the candidate profile
The full EQ (Emotional Intelligence) score envelope (dimensions, bands, narrative summary) lands in the Workable candidate profile within 30 seconds of submission. Recruiters review without leaving Workable.
Sample score envelope
The exact JSON shape your Workable scorecard receives back. Every JobCannon assessment uses the same dimensions[].score envelope so ranking logic stays consistent across tests.
{
"test": "eq",
"version": "v2.4",
"candidate_id": "workable_app_3456789",
"completed_at": "2026-05-16T10:42:18Z",
"duration_seconds": 587,
"overall_score": 76,
"overall_band": "high",
"dimensions": [
{
"code": "self-awareness",
"label": "Self-awareness",
"score": 72
},
{
"code": "self-management",
"label": "Self-management",
"score": 81
},
{
"code": "social-awareness",
"label": "Social awareness",
"score": 74
},
{
"code": "relationship-management",
"label": "Relationship management",
"score": 78
}
],
"narrative_summary": "Strong self-management and relationship-management profile. Fits customer-facing leadership and conflict-resolution-heavy roles."
}Other assessments for Workable hiring
Run a different cut on the same candidate by sending one of these from the same Workable pipeline.
Big Five (OCEAN)
personality test
Across 117 studies and 85 years of validation literature, Big Five conscientiousness predicts job performance at corrected ρ ≈ .31 (Barrick & Mount 1991, Personnel Psychology) — making it the strongest single personality dimension for hiring decisions. JobCannon's 50-item adaptation is built on the NEO-PI-R taxonomy and returns five normalised dimension scores per candidate.
Send from Workable →
DISC
behavioural style assessment
DISC measures observable behaviour patterns (dominance, influence, steadiness, conscientiousness) rather than performance predictors. Its meta-analytic correlation with job performance is modest (.10-.15, lower than Big Five). Use it for team-fit and communication-style mapping inside Workable, not as a primary hiring filter.
Send from Workable →
Cognitive Ability (IQ)
cognitive ability test
General cognitive ability (g) is the strongest single predictor of job performance across all roles — corrected ρ ≈ .51 in Schmidt & Hunter's 85-year meta-analysis (1998; Psychological Bulletin). Validity increases with job complexity. Cognitive tests also carry the highest EEOC adverse-impact risk; pair with a structured interview and document job-relatedness.
Send from Workable →
Frequently asked
Is EQ EEOC-defensible for Workable hiring?+
EQ is defensible for roles where emotional-labour is a documented job requirement (customer success, account management, people management, healthcare). Use job analysis to document why EQ predicts performance for the specific role before using it as a screening filter — without that documentation, EEOC scrutiny goes up.
How long does EQ take inside Workable?+
Median candidate completion is 10 minutes on JobCannon's 40-item self-report form. Candidate sees a co-branded Workable email, completes on mobile or desktop, and the score lands in the Workable candidate stage within 30 seconds.
Which Workable roles benefit most from EQ?+
Customer success, sales, account management, people management, healthcare, education, recruiting itself. EQ × performance correlation is strongest in roles with daily-conversation work (Joseph & Newman 2010, ρ .24). Lower lift for engineering, accounting, ops, or research roles.
What's the score envelope for EQ?+
One overall 0-100 EQ score with band label, plus four domain sub-scores (self-awareness, self-management, social awareness, relationship management) on the same scale. Returned via Workable Assessment API webhook in the standard envelope.
Does EQ correlate with Big Five?+
Yes — EQ shows ≈.40 overlap with Big Five extraversion and agreeableness, ≈.30 inverse with neuroticism. Running both gives incremental signal but with diminishing returns. For most pipelines, pick one based on role: Big Five for performance prediction, EQ for emotional-labour roles.
How is EQ priced for Workable customers?+
Free for sandbox + first 5 invitations per month. Business tier $99/mo flat — same pricing across all 22 hire-eligible tests.
Be first on the Workable integration with the EQ (Emotional Intelligence)
Email partners@jobcannon.io with your Workable tenant ID. We'll notify you when the Workable adapter ships and beta credentials are available.
Prefer to try the EQ (Emotional Intelligence) first? Take it on JobCannon to see exactly what your candidates will see — or read the assessment API docs for the full envelope spec (Eq).