Send the Conflict Resolution Styles from Workable in 5 minutes
Conflict Styles inside Workable is the test for identifying how candidates approach disagreement — essential for team leadership, cross-functional product roles, and customer-facing negotiation. The five styles (competing, collaborating, compromising, avoiding, accommodating) measure whether a candidate tends to assert their position, seek win-win outcomes, split the difference, withdraw, or yield. High-collaboration roles (product management, team leadership) benefit from understanding style mismatches — a team of all competitors or all avoiders struggles. Workable customers in agency and client-service roles report that running Conflict Styles at the team-fit stage (after offer) helps flag communication risks before onboarding.
Validity
Conflict-resolution style measures behavioural preference in disagreement (competing, collaborating, compromising, avoiding, accommodating). No direct job-performance meta-analytic evidence; useful for team-fit and communication-loop assessment in high-stakes collaboration or leadership roles.
Send the Conflict Resolution Styles from Workable
From Workable admin to first scored candidate.
- 1
Add the JobCannon Workable integration
From Workable admin settings, add JobCannon as an Assessment Partner. Paste your Basic Auth credentials (sandbox first, production after the first test cycle). One-time setup, takes 3 minutes.
- 2
Create a Workable scorecard mapped to Conflict Resolution Styles dimensions
In your job template, create a scorecard section per Conflict Resolution Styles dimension. Each dimension maps 1:1 to a numeric attribute on the Workable scorecard — no provider-specific glue needed.
- 3
Trigger the Conflict Resolution Styles on the candidate's stage transition
Add "Send Conflict Resolution Styles" as an automatic action when candidates enter the assessment stage. The candidate receives a co-branded Workable email and completes the 5-minute form on mobile or desktop.
- 4
View the score envelope in the candidate profile
The full Conflict Resolution Styles score envelope (dimensions, bands, narrative summary) lands in the Workable candidate profile within 30 seconds of submission. Recruiters review without leaving Workable.
Sample score envelope
The exact JSON shape your Workable scorecard receives back. Every JobCannon assessment uses the same dimensions[].score envelope so ranking logic stays consistent across tests.
{
"test": "conflict-styles",
"version": "v1.3",
"candidate_id": "workable_app_3456789",
"completed_at": "2026-05-16T10:29:18Z",
"duration_seconds": 298,
"primary_style": "collaborating",
"primary_score": 88,
"styles": [
{
"code": "competing",
"label": "Competing",
"score": 64
},
{
"code": "collaborating",
"label": "Collaborating",
"score": 88,
"primary": true
},
{
"code": "compromising",
"label": "Compromising",
"score": 71
},
{
"code": "avoiding",
"label": "Avoiding",
"score": 39
},
{
"code": "accommodating",
"label": "Accommodating",
"score": 52
}
],
"narrative_summary": "Collaborative problem-solver. Seeks win-win outcomes and values shared solutions. Complements competitors; may struggle with avoiders."
}Other assessments for Workable hiring
Run a different cut on the same candidate by sending one of these from the same Workable pipeline.
Big Five (OCEAN)
personality test
Across 117 studies and 85 years of validation literature, Big Five conscientiousness predicts job performance at corrected ρ ≈ .31 (Barrick & Mount 1991, Personnel Psychology) — making it the strongest single personality dimension for hiring decisions. JobCannon's 50-item adaptation is built on the NEO-PI-R taxonomy and returns five normalised dimension scores per candidate.
Send from Workable →
DISC
behavioural style assessment
DISC measures observable behaviour patterns (dominance, influence, steadiness, conscientiousness) rather than performance predictors. Its meta-analytic correlation with job performance is modest (.10-.15, lower than Big Five). Use it for team-fit and communication-style mapping inside Workable, not as a primary hiring filter.
Send from Workable →
EQ (Emotional Intelligence)
emotional intelligence assessment
Emotional intelligence shows modest incremental predictive validity over cognitive ability and Big Five for jobs with high emotional-labour demands — corrected ρ ≈ .24 for customer-facing and people-management roles (Joseph & Newman, 2010; Journal of Applied Psychology, k=88). Less informative for back-office, technical, or independent-contributor roles.
Send from Workable →
Frequently asked
Is Conflict Styles EEOC-defensible for Workable hiring?+
Conflict Styles is defensible only as a team-fit or communication-loop assessment, not as a pass-fail hiring filter. It does not predict job performance and carries risk of disparate-impact claims if used to exclude candidates on style alone. Use it post-offer or in team-composition discussions, not as a primary gate.
How long does Conflict Styles take inside Workable?+
Median candidate completion is 5 minutes on JobCannon's 30-item forced-choice form. This is one of the fastest assessments — low candidate friction and ideal for team-fit or offer-stage assessment.
Which Workable roles benefit most from Conflict Styles?+
Team leadership, product management, client-service, cross-functional coordination, and high-collaboration roles where communication style and conflict approach directly affect team dynamics. Less useful for individual-contributor or highly structured roles.
What's the score envelope for Conflict Styles?+
One primary style (competing, collaborating, compromising, avoiding, accommodating) plus five 0-100 style scores and a narrative. Returned via Workable Assessment API webhook in the standard envelope.
Can I use Conflict Styles to predict team performance?+
Indirectly. Conflict Styles does not predict performance; it predicts communication patterns. Teams heavy on competing or avoiding struggle with psychological safety; teams with collaborating balance work better. Pair Conflict Styles with Big Five (agreeableness, conscientiousness) and EQ for a fuller team-fit picture.
How is Conflict Styles priced for Workable customers?+
Free for sandbox + first 5 invitations per month. Business tier $99/mo flat — same pricing across all 22 hire-eligible tests including Conflict Styles.
Be first on the Workable integration with the Conflict Resolution Styles
Email partners@jobcannon.io with your Workable tenant ID. We'll notify you when the Workable adapter ships and beta credentials are available.
Prefer to try the Conflict Resolution Styles first? Take it on JobCannon to see exactly what your candidates will see — or read the assessment API docs for the full envelope spec (Conflict Styles).