Send the EQ (Emotional Intelligence) from SmartRecruiters in 2 minutes
Inside SmartRecruiters' Hiring Success platform, EQ integrates with customer-success and account-management hiring workflows to reduce 90-day failure rates. SmartRecruiters customers use the four-domain EQ envelope (self-awareness, self-management, social-awareness, relationship-management) to feed programmatic-hiring rules that auto-rank high-relationship-management candidates. The composite EQ score plus dimension sub-scores land on the SmartRecruiters scorecard; recruiters at Hiring Success customers running modern customer-success stacks use the EQ signal to make team-fit decisions more data-driven. The 2-minute completion is acceptable for mid-market hiring volume without friction.
Validity
EQ adds incremental predictive validity for emotional-labour roles — ρ ≈ .24 (Joseph & Newman 2010).
Send the EQ (Emotional Intelligence) from SmartRecruiters
From SmartRecruiters admin to first scored candidate.
- 1
Add the JobCannon SmartRecruiters integration
From SmartRecruiters admin settings, add JobCannon as an Assessment Partner. Paste your Basic Auth credentials (sandbox first, production after the first test cycle). One-time setup, takes 3 minutes.
- 2
Create a SmartRecruiters scorecard mapped to EQ (Emotional Intelligence) dimensions
In your job template, create a scorecard section per EQ (Emotional Intelligence) dimension. Each dimension maps 1:1 to a numeric attribute on the SmartRecruiters scorecard — no provider-specific glue needed.
- 3
Trigger the EQ (Emotional Intelligence) on the candidate's stage transition
Add "Send EQ (Emotional Intelligence)" as an automatic action when candidates enter the assessment stage. The candidate receives a co-branded SmartRecruiters email and completes the 2-minute form on mobile or desktop.
- 4
View the score envelope in the candidate profile
The full EQ (Emotional Intelligence) score envelope (dimensions, bands, narrative summary) lands in the SmartRecruiters candidate profile within 30 seconds of submission. Recruiters review without leaving SmartRecruiters.
Sample score envelope
Generated by the same normalizer that serves your SmartRecruiters webhook, so the field names and types below are the ones you will parse. The candidate and the answers are a worked example; the numbers are illustrative, not a benchmark.
dimensions[].score is 0–100 within this test’s own scale. It is safe to rank candidates on one dimension of one test, and it is not a percentile unless metadata.score_metric says so — today only Big Five publishes percentiles, against norms whose sample size and pull date travel in the same envelope. Scores from two different tests are not comparable to each other.
{
"test_type": "eq",
"test_name": "EQ",
"completed_at": "2026-05-16T10:34:21.000Z",
"candidate": {
"email": "candidate@example.com",
"name": "Alex Morgan"
},
"primary_outcome": {
"code": "empathy",
"label": "Empathy",
"summary": ""
},
"dimensions": [
{
"code": "self-awareness",
"label": "Self-Awareness",
"score": 70,
"interpretation": "high"
},
{
"code": "self-regulation",
"label": "Self-Regulation",
"score": 60,
"interpretation": "moderate"
},
{
"code": "empathy",
"label": "Empathy",
"score": 75,
"interpretation": "high"
},
{
"code": "social-skills",
"label": "Social Skills",
"score": 65,
"interpretation": "moderate"
}
],
"metadata": {}
}Other assessments for SmartRecruiters hiring
Run a different cut on the same candidate by sending one of these from the same SmartRecruiters pipeline.
Big Five (OCEAN)
personality test
Big Five conscientiousness predicts job performance at ρ ≈ .31 across 117 studies (Barrick & Mount 1991).
Send from SmartRecruiters →
DISC
behavioural style assessment
DISC maps four observable behaviour styles. Meta-analytic correlation with job performance is modest (~.10-.15).
Send from SmartRecruiters →
Cognitive Ability (IQ)
cognitive ability test
Cognitive ability (g) predicts job performance at ρ ≈ .51 (Schmidt & Hunter 1998). Validity scales with role complexity.
Send from SmartRecruiters →
Frequently asked
When does SmartRecruiters integration go live?+
Phase 1 roadmap target H2 2026.
Which roles benefit most from EQ?+
Customer success, account management, recruiting, operations — roles with daily-conversation and customer-relationship work.
Is EQ EEOC-defensible?+
Yes when the role has documented emotional-labour requirements. Document the requirement in SmartRecruiters job description before first use.
How does EQ feed programmatic rules?+
EQ dimension scores (especially relationship-management) feed SmartRecruiters auto-rank and auto-advance rules.
How long does EQ take?+
Median 2 minutes.
Pricing?+
Free sandbox + 5 invitations/mo; Scale tier $199/mo flat.
Be first on the SmartRecruiters integration with the EQ (Emotional Intelligence)
Email partners@jobcannon.io with your SmartRecruiters tenant ID. We'll notify you when the SmartRecruiters adapter ships and beta credentials are available.
Prefer to try the EQ (Emotional Intelligence) first? Take it on JobCannon to see exactly what your candidates will see — or read the assessment API docs for the full envelope spec (Eq).