Hire producers, claims handlers, and customer service off one assessment set — flat-priced per agency.

The library is shared but the emphasis differs. Producer roles lean on EQ and DISC — reading a prospect, handling rejection, building a book. Claims handling leans on Conflict Styles and EQ — de-escalating a policyholder who is frustrated by a claim outcome. Customer service uses the same base set at a lighter weight. All three draw from one agency account, so you configure which combination each role sees rather than running separate systems.

One plan covers the agency, not a per-candidate charge that scales against every producer you screen and every claims handler you hire. For a multi-branch agency that hires continuously, a flat plan is materially cheaper than a per-assessment vendor once volume passes a handful of hires a month. Most agencies land on $79/mo Team or $199/mo Scale depending on branch count and whether you need API access into your own systems.

Run the same instrument at the same stage for every candidate in a given role, and never reject solely on the score — treat it as a screening aid alongside the interview, not a replacement for it. That combination is what keeps a personality-based screen defensible under EEOC guidance. Our instruments are self-report, not clinical.

TestGorilla charges a monthly plan plus per-assessment-type add-ons and leans toward skills testing — coding, typing, language — which most agency roles do not need. Criteria Corp is a flat monthly subscription aimed at mid-market. JobCannon is priced for personality, EQ, and conflict-style screens specifically, which is what producer, claims, and customer-service hiring actually calls for.

$199/mo Scale puts your agency logo on the PDF report candidates and hiring managers see. Sign-in for hiring managers is Google on every tier — there's no SAML or Okta option today, which matters if your agency runs enterprise SSO.